Obchodné podmienky
B2B
Sales Conditions
INTRODUCTION
These
General Conditions of Online Sale regulate B2B sales contracts executed through
telematic methods, of the products presented on the Website
http://happyislandsk.eu/ owned by HAPPY ISLAND, s.r.o.
J.C.Hronskeho 10
831 02 Bratislava
ICO: 47105941
DEC: 2023762829
IC DPH:
SK2023762829.
These
General Conditions of Online Sale are governed by the rules on electronic
commerce and by Slovak law and apply exclusively to the sale via the Internet
(Online Sale), in which the buyer is a person who purchases for business or
professional reasons. and not for personal reasons, as defined in art. 1 letter
b) of this Agreement.
HAPPY
ISLAND, s.r.o. makes itself available to provide, via email, to Customers as
defined below, any clarification regarding the content of these General
Conditions of Online Sale.
1.Definitions
The
following definitions apply in these General Conditions of Sale:
1.Seller is HAPPY ISLAND, s.r.o.
2.Client
is any natural or legal person acting on their own behalf or in the name and on
behalf of a company, organization, association, freelancer in possession of a regular VAT number or a
regular ICO.
3.General
Online Sales Conditions are the rules governing the sales contract entered
into by the Seller and the Customer through the use of the Website http://happyislandsk.eu/
4.Contract are these General Online Sales
Conditions.
5.Site
or Website means
the Website http://happyislandsk.eu/ belonging to the Seller, in which the
Customer can make online purchases.
6.Purchase order means the purchase order sent
by the Customer through the use of the Seller's Site referring to one or more
products, as long as with a minimum of € 1000 plus VAT, through the use of the
order procedure indicated on the Site web http://happyislandsk.eu/ and art. 5
of this contract.
7.Order
Confirmation is the
message sent by e-mail from the Seller with which he communicates the
acceptance of the Purchase Order to the Customer.
8.Draft is the processing produced by the
Seller and sent to the Customer containing the list of products and prices requested
by the Customer.
9.Product
or Products are the
products described on the Website that can be purchased by the Customer.
2.Object of the contract
1.Online
selling. These
General Conditions of Online Sale apply to all Orders relating to the purchase
of Products through the use of the Website http://happyislandsk.eu/ made by
Customers, as defined above in art. 1 letter b).
2.The
object of the contract is the purchase and sale of products, which the Seller offers for sale
on the Website http://happyislandsk.eu/
3.Products
1.Product
Description. For
each Product it is possible to view the international name, one or more images,
the ean code, the characteristics of the product, the link of the manufacturer
where it is possible to view the complete characteristics.
2.The
information on the products could undergo improvements over time, without this being an element of
dispute.
3.The
Seller may
eliminate and / or replace the products described on the Site at any time and
without notice.
4.Prices
1.The
prices of the Products included in the information sheets are expressed in Euros and are
visible net of VAT and gross of VAT, unless otherwise indicated. VAT 20%
2.Change
in product price.
The prices of the products published on the Site may be updated and therefore
may undergo variations. The Customer will purchase the products at the price
published on the Site at the time the order is placed. The variations do not
constitute an element of dispute.
3.Promotions.
The Seller reserves the right to carry out different promotions depending, for
example, on the categories of the products, the products themselves, the
seasonality, the customer profiling, etc.
4.Shipping
and payment costs.
The prices of the products indicated in the information sheets do not include
shipping costs, the seller does not deliver, the urinated goods will be made
available to the Customer at the Seller's collection point in Bratislava,
unless otherwise agreed, within 12 hours of confirmation of 'order. The payment
must be made by bank transfer in advance of collection of the goods, unless
otherwise agreed. The total amount of the payment the Customer reviews before
sending the order. Unless otherwise indicated, the shipping costs of the
products are entirely charged to the customer.
5.Change
in Prices. The
price of the Products and the shipping costs may vary depending on the country
of delivery of the Products, due to different existing duties or customs
duties.
5.Purchase order
1.Registration on the Site. To proceed with the purchase of one or more products, with a minimum
total order of at least € 1000 plus VAT, the Customer must register on the
Website http://happyislandsk.eu/ and provide the Seller with all the data
necessary to allow him to execute the Order. The data will be processed in
accordance with EU Regulation 2016/679 (so-called GDPR, General Data Protection
Regulation), regarding the protection of personal data. The Seller may request
a certificate of incorporation or other equivalent document, in order to
determine the exact identity of the Customer. Upon receipt of the Customer's
data, the Seller will promptly send an e-mail to the Customer whose content will
indicate the authentication procedure, to allow access to the Site in the part
intended for online purchases, containing the account and password chosen by
the Customer (the password will not be known by the Seller).
2.Formulation
of the Order.
Purchase orders must be made exclusively online through the order procedure on
the Site, exclusively by Customers as defined above in art. 1 letter b). The
Customer can select the products to purchase by inserting them in the
"Virtual Cart", of which he can always view the contents before
proceeding with the order. During the order formulation phase up to the
forwarding of the order, the Customer will be able to modify the data entered.
3.Acceptance
of the General Conditions of Online Sale. The Customer, by sending the order and the
contextual payment, declares to have read and accepted the General Conditions
of Online Sale indicated on the Site and declares to have read all the
information provided to him during the purchase procedure.
4.Order
Confirmation. The Seller received the order will automatically send an
e-mail to the e-mail account communicated by the Customer, containing the
confirmation of receipt of the Order. The Order Confirmation will summarize the
products chosen by the Customer, their prices, the order number.
5.Non-availability
of the Products. The Seller does not guarantee the complete availability of
the products included in the information sheets on the Site. If the products
are not available, the Seller will notify the Customer by e-mail. In case of
impossibility to proceed with the delivery of the ordered products, the
Customer has the right to a full refund of the sums paid.
6.Conclusion of the Agreement. The Contract will be considered
concluded only when the Seller sends the Customer a separate e-mail with the
express acceptance of the purchase proposal which will also contain information
relating to the expected delivery date ("Shipping Confirmation"). In
the event that the order is processed through multiple shipments, the Customer
will receive separate Shipping Confirmations. The Customer may cancel the order
before receiving the Shipping Confirmation .
6.Payment of the order
1.Terms of payment. The customer who purchases must pay
in advance using one of the following methods: bank transfer.
2.Payment method by bank transfer. Payment by bank transfer postpones
the execution of the contract at the time of the actual crediting to the
Seller's current account. The Customer will receive an email with the Seller's
bank details on which to make the payment; in the reason for payment, the
company name and the order number must be entered.
3.Time
of payment and default interest. The Customer will pay the full price of
the Products ordered, after placing the Order. In case of payment by bank
transfer, the Customer must pay within 2 (two) hours of receiving the
"Shipping Confirmation" in which the bank details on which to make
the payment will be indicated. In the event of non-payment, the Seller will not
ship the Products until they have been paid in full
4.Invoice issuance. The
Seller will issue the invoice and this will be attached to the Products
delivered and / or also sent in electronic format, to the e-mail address
communicated by the Customer with the Shipping Confirmation. No changes to the
tax documents can be made after their issue. Invoices will be available in PDF
format in the "my account" section of the Site.
5.Retention
of title. The Products remain the property of the Seller until full payment
is made. The Customer undertakes to refrain from engaging in conduct or acts
that prevent the Seller from exercising the right of retention of title. In the
event that the Customer prevents the Seller from exercising the right of
retention of title, he will have the right to withdraw with immediate effect
all orders accepted and not yet executed with the shipment of the Products.
7.Delivery of Products
1.Methods and terms for the delivery of products. Delivery of orders is normally
guaranteed within 12 working hours. Delivery is made by the seller on the
ground floor, outside his warehouse, unless otherwise agreed between the Seller
and the Customer. The customer is responsible for the customs clearance of the
products and for any ancillary operation connected to it as well as for the
payment of customs duties and taxes, where applicable. The customer carries out
the collection on his own through a third party, in this case by giving written
notice to the Seller. The seller reserves the right to ask the Customer or
third party for an identity document when picking up the goods. The Seller packs
for the shipment of the Products in the form deemed most appropriate and is not
liable for any failures, breakages, tampering and shortages that may occur
after leaving its warehouses. Any complaints or disputes arising from or
related to transport and / or complementary and / or subsequent operations
thereto, must be submitted exclusively by the Customer to the carrier or any
third party responsible for the collection. The Seller is exonerated from any
liability in the event of loss or damage to the products caused by inaccurate
transport or handling.
2.Failure to collect the Products. If it is not possible to complete the delivery
due to the absence of the Customer at the address indicated, the goods will be
kept for 2 days by the Seller in its warehouse, after 2 days the Seller will
apply the storage costs that amount to € 2 plus VAT. per day for each Pallet.
3.Failure or delay in delivery due to force majeure. The Seller is not responsible for
failure or delay in delivery due to force majeure such as, by way of example
and not limited to: strikes, provisions of the Public Authority, rationing or
shortage of energy, fires, floods, earthquakes, floods, wars, insurrections.
The Seller will promptly notify the Customer of the occurrence and absence of a
force majeure event.
4.Instructions for the collection of the goods. At the time of
collection of the material and before signing the document accompanying the
goods, the Customer or other person in charge of collection, is required to
carefully check that the number of products, quality and quantity delivered is consistent
with those mentioned on the accompanying document. goods. The Customer is also
required to check the physical state of the packages by checking that they have
not been tampered with and / or damaged. For any problem encountered, the
Customer must immediately report it to the Seller, specifying the reason (for
example: missing package, broken package, tampered package, etc.). By omitting
this procedure, the Customer has no right to claim compensation for damages
from the Seller.
1.Guarantees
1.Defects
in the supply. The
Customer must report the existence of supply defects within the deadline of 5
days from the date of collection of the items, by registered letter addressed
to
HAPPY ISLAND, s.r.o. J.C.Hronskeho 10, 831 02
Bratislava.
After this
deadline, the articles are considered accepted. In any case, the Customer must
send, at his own expense, the goods deemed non-compliant with HAPPY ISLAND, s.r.o. J.C.Hronskeho 10, 831
02 Bratislava, or to another address that the Seller will communicate. A
subsequent check by the Seller will establish whether the goods can be
returned. If non-conformities are found, the Seller undertakes to agree with
the Customer the methods of a new supply of the same amount or possibly the
reimbursement for the defective goods which will be made using the same payment
method used by the Customer at the time of payment of the order, by bank
transfer. In the event that the Seller does not find imperfections such as to
justify the dispute, the goods will remain at the Seller's headquarters pending
collection by the Customer.
2.Right of withdrawal. The right of
withdrawal is not allowed for professional clients.
3.Applicable law. The sales contract between the
Seller and the Customer is concluded in Slovakia and is governed by Slovak law